All sales are final, no refunds. To exchange an item you can simply mail it back to us at: Yooper Shirts, 503 N. 3rd St Marquette, MI 49855 with a note explaining the size/item you'd like to exchange within 45 days from your purchase date. If an item is damaged please mail it back to us with a note explaining the issue OR stop by our retail location in Marquette, and we'll be happy to replace it. Please e-mail us at info@YooperShirts.com or call us at 906.204.2255 for more information.
In most cases expect 3-5 business days for your order to be processed and shipped. If for any reason you have not received your purchase/s in a timely fashion, please e-mail us at info@YooperShirts.com, call us at 906.204.2255 to better assist you.
We use a variety of styles & brands such as Gildan, Bella + Canvas, American Apparel, Next Level, Alternative Apparel, Independent Trading Company, our own YS Branded 60/40 shirts and plenty more. All items are screen printed using plastisol and waterbased inks at our production facility in Ishpeming. Our sole retail location is located in Downtown Marquette.
To maintain the quality of the shirt and graphic for many years to come, we recommend that you machine-wash cold, inside-out, with like colors (especially for the first few washes). Also, to maintain the fit of the shirt, hangdrying is recommended.
Yes, we do restock items. We consistently have new items coming and going so some items are not always available. Items that are requested more will be more of a priority but at a certain point we do eventually have to stop producing some products.
We gladly accept Visa, MasterCard, Discover, American Express, or regular account payments all through Shopify as well as cash (in-store) and checks (in-store/by mail).
Our website is certified Level 1 PCI DSS compliant. We have invested significant time and money to certify our solution is PCI compliant. From annual on-site assessments validating compliance to continuous risk management, we work hard to keep our shopping cart and e-commerce hosting secure.
Owner/Designer, Jeremy "Syms" Symons, creates the designs along with the YS team. A graduate of Ishpeming High School (1997), Symons is a self-taught artist who also spent a few years at NMU (Graphic Communications). He has over 25 years of design experience.
We currently have a team of six which include retail associates, sales, graphic designers/marketing, as well as a skilled production crew. All screen printing is produced in-house at our production facility in Ishpeming. Stop by our beautiful retail shop in downtown Marquette to check out our collection in person.
